Worker Wellbeing & Resilience


Tennessee Hospital Association has supported a culture of patient safety within organizations for over a decade with hospitals working collaboratively to share strategies to ensure patients receive optimal care and reduce the risks of preventable complications. A core component of creating a culture of safety for patients is supporting the frontline healthcare team and addressing their well-being and safety. The COVID pandemic shined a spotlight on the dedicated professionals working in hospitals and their commitment to patient care. It has also renewed the focus on caring for our caregivers to ensure they have the resources and support needed in times of crisis and every day.



The Cynosure HQIC Public Health Emergency workgroup developed tools intended to translate ideas into action by healthcare leaders to support healthcare staff. The tools include a menu of strategies, change ideas, and specific actionable ideas that can be implemented to better serve and support the healthcare workforce.

Enroll to view the toolkit here.

Tools and resources for hospital leaders to guide the development and implementation of physician well-being programs, updated to include COVID related information.

View the playbook.

Brief exercises for practical insights and effective strategies for coping, staying centered, building resilience, and leading with integrity amidst challenging circumstances.

View the resource here.

Leading in Times of Chaos: The Impact of Traumatic Stress on Individuals and the Culture of an Organization Speaker: Diana Hendel, PharmD, Executive Coach and Leadership Consultant, February 26, 2021

View the webinar.


This publication addresses concerns received from health care workers and provides learnings and examples that may be helpful as health care organizations continue to respond to the current pandemic and prepare for future challenges that will require safe, healthy, and engaged health care workers.

Video interview with Heather Farley, M.D., chief wellness officer for ChristianaCare in Delaware, on supporting their clinicians to prevent burnout during the COVID-19 public health emergency. Watch the 10-minute video, part of AHA’s Transformation Talks series on strategies for reimagining health care.

The Massachusetts Hospital Association convened a stakeholder committee across the broader healthcare continuum to address workforce challenges in their state. The report provides recommendations and best practices to address workforce needs in the areas of safety, engagement, well-being, and workforce development.  

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Worker Wellbeing & Resilience