Open Visitation Yields Increase in Communication and Decrease in Restraint Use
Clara Gorman, BSN                                                       
Clinical Leader ICU - Wellmont Health System

The initial goal of the project was to create a healing environment in the ICU through open visitation while increasing patient/ family satisfaction and improving communication with nursing staff and physicians. A new open visiting policy, including a visiting contract, was instated via a committee of staff nurses. Surveys of nursing staff, respiratory therapists, and families were taken before and three months after visiting policy change.


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